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Carbon Neutral Order

Regular price €2.08 |  Save €-0.22 (Liquid error (sections/product-template.liquid line 176): divided by 0% off)

PRODUCT DETAILS

Donation for offsetting the carbon footprint of your order.

REVIEWS

SHIPPING & RETURNS

Shipping

All our shoes are shipped with UPS EXPRESS SERVICE, DHL EXPRESS SERVICE and for Italy only with BARTOLINI EXPRESS. Delivery to Italy is FREE OF CHARGE and will takes 3 days. Delivery to Europe will be charged 30€ and will takes 3-5 days Delivery to Switzerland will be charged 30€ for delivery duty paid and will takes 3-5 days. Delivery to GB/UK will be charged 40€ for delivery duty paid and will takes 3-5 days. Delivery to USA/RUSSIA and other countries will be charged 65€ for delivery duty paid and will takes depending the state 5-7 days. Delivery days are considered working days. Please note that these delivery times are provided only as a guideline and do not take into consideration possible delays caused by payment authorization or any delays caused by destination customs clearance processes. Our goal, in accordance with our Logistical Partner, is to prepare your order within 24 hrs. from the time your order is received. Please note that delivery times commence from the date of dispatch.A signature will be required upon delivery of the UPS parcel. If there is no one available at time of delivery to sign for the parcel, a receipt will be left for you to re-schedule the delivery.With a signature you confirm receipt of delivery and fulfillment of the purchase agreement.From this point on the responsibility for your purchased goods passes to you.

Returns Policy

WE WILL ORGANIZE EVERYTHING FOR YOU, THE RETURN PROCESS WILL BE VERY FAST AND VERY EASY. To return an item, please first email to us customerservice@desienashoes.com with the reason for your return. We will provide you with a RETURN CODE NUMBER ( RCN) to fill out on the RETURN PROFORMA INVOICE you will find together with all the other documents into the parcel. Fill out 2 copies of the RETURN PROFORMA INVOICE with all the required information, and schedule the pick-up of the parcel within 7 days from the date you received it.

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Carbon Neutral Order

spedizione

Tutte le nostre scarpe vengono spedite con UPS EXPRESS SERVICE, DHL EXPRESS SERVICE e per l'Italia solo con BARTOLINI EXPRESS. La consegna in Italia è GRATUITA e richiederà 3 giorni. La consegna in Europa verrà addebitata 30 € e richiederà 3-5 giorni La consegna in Svizzera verrà addebitata 30 € per il dazio di consegna pagato e richiederà 3-5 giorni. La consegna in GB / UK verrà addebitata 40 € per il dazio di consegna pagato e richiederà 3-5 giorni. La consegna in USA / RUSSIA e in altri paesi verrà addebitata 65 € per il dazio di consegna pagato e richiederà 5-7 giorni a seconda dello stato. I giorni di consegna sono considerati giorni lavorativi. Si prega di notare che questi tempi di consegna sono forniti solo a titolo indicativo e non prendono in considerazione eventuali ritardi causati dall'autorizzazione al pagamento o eventuali ritardi causati dai processi di sdoganamento a destinazione. Il nostro obiettivo, in accordo con il nostro partner logistico, è preparare il tuo ordine entro 24 ore. dal momento in cui viene ricevuto il tuo ordine. Si prega di notare che i tempi di consegna iniziano dalla data di spedizione e sarà richiesta una firma al momento della consegna del pacco UPS. Se non c'è nessuno disponibile al momento della consegna per firmare il pacco, ti verrà lasciata una ricevuta per riprogrammare la consegna.Con una firma confermi la ricezione della consegna e l'adempimento del contratto di acquisto. la responsabilità per la merce acquistata passa a te.

Termini di restituzione

ORGANIZZIAMO TUTTO PER TE, IL PROCESSO DI RESO SARÀ MOLTO VELOCE E MOLTO FACILE. Per restituire un articolo, inviaci prima un'e-mail a customerservice@desienashoes.com indicando il motivo del tuo reso. Ti forniremo un NUMERO DI CODICE DI RESO (RCN) da compilare sulla FATTURA DI RITORNO PROFORMA che troverai insieme a tutti gli altri documenti nel pacco. Compila 2 copie della FATTURA DI RESO PROFORMA con tutte le informazioni richieste e pianifica il ritiro del pacco entro 7 giorni dalla data di ricezione.

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